Privacy Policy

1. Introduction

"The Crockery Company" (referred to as "we," "our," or "us") is committed to protecting the privacy and personal information of our customers and users. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of personal information. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect various types of information, including but not limited to:

  • Personal Information: This may include your name, contact information (email address, phone number, address), and payment details.

  • Usage Information: We may collect data about how you interact with our website, including IP addresses, browser types, and pages visited.

  • Customer Communications: We may keep records of communications and correspondence with us, such as inquiries, feedback, or customer support requests.

3. How We Use Your Information

We may use your information for the following purposes:

  • Providing Services: To fulfil your requests for tableware rentals, deliveries, and returns.

  • Customer Support: To respond to your inquiries, provide assistance, and address your concerns.

  • Communication: To send you updates, promotions, and information related to our services (you may opt out at any time).

  • Payment Processing: To process payments for services.

  • Improve Services: To analyse user preferences, improve our website, and enhance user experience.

4. Disclosure of Your Information

We may share your personal information in the following circumstances:

  • Service Providers: We may share information with trusted service providers who assist us in delivering our services, such as delivery and payment processing.

  • Legal Compliance: We may disclose information if required to do so by law or to protect our rights, privacy, safety, or property.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no data transmission over the internet or stored on a server is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Choices

You have the right to access, correct, update, or delete your personal information. You may also opt out of receiving marketing communications from us at any time by following the instructions provided in such communications.

7. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at thecrockeryco@outlook.com.